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Why are Some Credit Unions Behind the Curve on Marketing Automation? WebStrategies CEO Chris Leone and Director of Digital Marketing Phil Woods were recently guests on Mike Lawson’s CU Broadcast, discussing marketing automation for credit unions. Highlights from their discussion are below:

If you’ve been following the WebStrategies credit union annual benchmark report blog series, you know that we are taking a deep dive into credit union site engagement metrics from 2019 to identify pain points and trends across the industry. While site engagement metrics don’t show conversion data, these metrics allow you to identify specific opportunities for your credit union.

Our digital marketing budget calculator has been updated for 2020 budget planning. Featured in HubSpot's article, 9 Handy Business Calculators That'll Make Your Life Easier, our free calculator incorporates the latest projections for marketing spending in 2020.

Credit union marketers can spend hours (or longer) looking at data and analyzing its meaning. Some of this data is meaningful, while certain metrics aren’t much more than distractions from the big picture. It takes an expert to determine what metrics matter for your organization.

Content marketing is a tactics that manufacturers can no longer ignore. Every manufacturer who wants to generate new leads and sales should have a content marketing strategy in place, and that strategy should be documented and considered a high priority. With 74% of B2B buyers conducting over half of their research online before making an offline purchase, manufacturers must make content available online that meets the needs of those researching. We're hosting a free webinar, Content Marketing for Manufacturers, to guide manufacturing companies in how to put an effective content strategy in place.

Online advertising for manufacturers is not necessarily a new development, although many manufacturing companies have been slow to dip their feet into the vast world that is digital marketing. With over 94% of B2B customers taking time to research before they purchase, it becomes imperative that manufacturers take advantage of the incredible increases in both sales and ROI that online search advertising can provide.

Content marketing for manufacturers is not just a fashionable trend. Creating content is a real, tangible, and absolutely necessary aspect for all modern industries if they plan to be successful and continue to grow.

Ecommerce tracking isn’t new to Google Analytics. Retailers have been using this data to track online transactions for years. But eCommerce tracking isn’t just for online retailers. Credit unions can (and should) be using Google Analytics eCommerce tracking to monitor submitted applications to better calculate ROI.

A new Google Analytics feature will allow users to link digital marketing efforts to physical location traffic. The feature, called “Store Visits”, tracks the number of people who visit an organization’s physical location after a session on the organization’s website. Store visits are counted if the user walks into the physical location within 30 days of the online session. This feature is currently in beta mode and not yet available to all Google Analytics users, but this could be an exciting insight for credit unions.

We’ve worked with a lot of industries over the years, including many companies in the manufacturing space. And if there are two things we’ve learned, it’s that 1) most marketing reports sent by agencies are ignored, and 2) manufacturing companies want to know exactly what they’re getting for their marketing investment. Not in terms of clicks. Not in terms of impressions. Not in terms of traffic. But in terms of leads. Real, qualified leads.