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August 31, 2010

How Businesses Can Use Twitter to Build Brands and Sell

Filed under: Internet Marketing, Social Media, Uncategorized — Tags: , , — Neal Lappe @ 7:11 pm

Whether your business sells to consumers or other businesses, Twitter represents a real marketing opportunity.  This amazing communications platform has grown from non-existence to 125 million users in about 3 years.  Many people have experienced the “dribble” of Twitter and there’s even a TV commercial that pokes fun at the senseless things people say on some of the popular social media platforms.  Others however, have found marketing success using Twitter – but you have to have the right expectations and something meaningful to offer.

eMarketer.com recently wrote about a survey of why people follow a brand on Twitter.  It stated that 44% are seeking exclusive deals and special offers.  An additional 24% said they were a current customer.  After that, most Twitter followers are looking for interesting and/or entertaining content.  See chart on right.

B2C Businesses

For those businesses marketing direct to the consumer, this means you should focus your attention on promoting and educating your marketplace about your products.  Use Twitter to communicate special coupons, sales and other promotions.

B2B Businesses

If your business promotes specials deals and discounts with some frequency, use Twitter to let the marketplace know about them.  If not, become a “thought leader”.  That is, begin producing good, solid content that is helpful and meaningful to your target market.  Begin “tweeting” about the valuable content and if it’s good, the Twitter network will help it go “viral” and get the kind of visibility you didn’t think possible.

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August 6, 2010

Social Media Marketing for B2B

Filed under: Internet Marketing, Social Media, Uncategorized — Tags: — Neal Lappe @ 4:20 pm

If you are a small to mid-sized business (SMB) in the B2B (business-to-business) arena you are likely wondering how to hop onto the social media marketing wave and ride it to success.  You are not alone.  B2B clients nationwide are listening to the hype, asking tons of questions and seeking guidance on how to take advantage of this emerging trend.  There is little doubt that social media is taking the Internet by storm but so much of Facebook, Twitter and others seems to be focused on personal interactions.  But most in the SMB B2B space don’t have promotions every week, don’t hold special events every month and aren’t generally doing special marketing blitz’s on an ongoing basis.  That being the case, what on earth does a SMB marketing to other businesses do with social media marketing?

EMarketer.com, one of my favorite sources of information about online marketing, has done a great job of capturing and communicating information about a variety of surveys that have been done about social media trends.  In particular, some interested data exists about how social media impacts those in the B2B space.

This data suggests the engagement level of those visiting a B2B website from a popular social media site isn’t very high with the majority of people only viewing one page in the website.  This is great for branding and visibility but not quite what B2B marketers are looking for in terms of lead generation.  Additionally, another EMarketer.com article reported that the most popular pages visited in a B2B website from a social media site were the About Us page, Blog and the Management Team page.  This suggests that social media marketing for B2B SMB’s has an impact on visibility but not necessarily lead generation.  The article went on to say that these social media visitors aren’t looking at products and services.  However, this data does suggest that blogging could be an effective social media strategy for the SMB’s in the B2B space.  We’ll get to that point a little later.  Finally, a third article from EMarketer.com stated that only 35% of US marketers believed their companies had increased revenues and profits by using social media marketing.

These are certainly some staggering and sobering statistics about social media marketing in the SMB B2B space.  But wait – there is some hope.  The aforementioned data suggests that blogs are a popular destination from social media sites.  Clearly blogging is a social media strategy and one in which a SMB can effectively promote themselves.  Think about being a “thought leader” in your industry as a means of gaining credibility and strengthening your brand.  You may even be able to attribute a sale to your blogging efforts if you seek out the information.  Blogging can be a great way to communicate your message to a wide audience.

Have you won any awards, gained any industry certifications, produced a white-paper or created a smart-phone app?  If so, these are tremendous topics to post on Facebook, Twitter and other social media sites.  Again, you may not be able to attribute a sale to any of these posts, but all of us in the SMB B2B space know that marketing and brand visibility are keys to generating prospects.

In summary, if you are a SMB marketing to other businesses, don’t give up on social media marketing.  Between blogging, content marketing and communicating other important news about your business, there are many ways you can get onto the social media bandwagon and use this emerging media as a way to strengthen your brand, build your credibility and generate some prospects.

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April 30, 2010

Blog Post Round Up – Week of 4/25

Filed under: Uncategorized — Tags: — Chris Leone @ 8:40 pm

This was another great week for insightful and fun blog posts. Here’s a roundup of blog posts and news items we found most intriguing this week:

Social “Me”dia Syndrome: A Deadly Epidemic

I’ve always been a fan of Dan Schawbel’s personal branding blog. This week, guest blogger Lisa Orrell wrote a fantastic summary of what most people and businesses get wrong when it comes to social media (or social “me”dia, as she says :) )


5 Free Services for Pre-Scheduling Your Twitter Updates

Piggy-backing on the previous post about brands not investing enough time in social media, here’s a great roundup from Mashable on free services to pre schedule your tweets. There – now you don’t have an excuse ;)


8 Things Seth Godin Wished Everyone Knew About Email

Just becausethe technology has been around, doesn’t mean you’ve perfected the art. Here’s a great short list of email best practices.

Google’s New Approach to Working With Advertising Agencies:

Google is raising the bar on company Google Adwords Certification. We’re very proud to already hold the current Google Adwords Company certification and look forward to obtaining the new certification in the near future.


30 SEO Problems & the Tools to Solve Them (Part 2 of 2).

This was follow up to another great post by Rand Fishkin on common problems faced by SEOs and online tools to solve them.


Ages 2-99: (One Reason) Why the iPad Will Win!

I’ve only had limited time with an iPad, but my money says it’s gonna be a  big winner. Personally, I can’t wait to pick up my own (but I’m such a 2nd generation guy I’ll have to wait until next year!). I wrote a thorough post last week on how the iPad’s (and iPhone and iPod’s) new advertising platform could be a winner, but this post shows some strong evidence for the device being a winner all around.

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November 26, 2009

Strengthen Your SEO through Blogging

Filed under: SEO, Search Engine Optimization, Uncategorized — Tags: , , — Neal Lappe @ 10:00 am

A recent survey I read mentioned that more than a million blogs are launched each week and sadly about 95% die just as quickly.  The problem – the bloggers just aren’t committed to quality content on a continuous basis.  Those of us committed to effective internet marketing and seo know how powerful blogging is. 

Search engines look for good, quality, fresh content and when you optimize that content around a theme that you want to be found for, your blog becomes a powerful search engine optimization (seo) tool to get your website good visibility.  That’s a huge benefit over and above sharing good information.  Additionally, when search engine spiders see fresh content on a frequent basis, those spiders will increase the frequency they index your site.  While no one really knows the “secret sauce” – search engine algorithms that is – the frequency with which search engine spiders visit your site does play a role in your search engine visibility.   

Blogging is all about sharing your best stuff – its about offering your intellectual property to help others be successful.  But, don’t lose site of what good,quality content can do for your search engine rankings.  Share your best stuff and do it frequently.  Your personal brand and the visibility of your website will benefit.

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