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November 28, 2009

Email Marketing – Improving Delivery Rates

Filed under: Web Design, email marketing — Tags: , , — Chris Walke @ 8:03 am

Internet marketing tactics are affected by the battle being waged between spammers and Internet Service Providers (ISPs) who are trying their best to protect their customers from a deluge of unwanted messages that can quickly overwhelm inboxes.  Unfortunately, businesses trying to get legitimate email marketing messages to their prospects and clients are often casualties of this conflict.  I mentioned in an earlier post about the website design 80/20 rule of thumb, where it is good practice to limit images to a maximum of 80% of the email marketing piece.  This helps avoid ISP filters that categorize any email that consists entirely of images as spam.

Something that is a necessity now is to ensure that the platform you are using for email marketing incorporates DomainKeys Identified Mail (DKIM) as a protocol.  It is a way for an ISP to authenticate that an arriving email message belongs to the domain that is sending it.  We have observed that this functionality can make a significant improvement in reducing the bounce rate of an email campaign.  It is important to note that for DKIM to be used, a “From” address must be used belonging to the same domain that is sending the email.  In other words, if the email is being sent from mydomain.com, a suitable From address would be info@mydomain.com but not info@someotherdomain.com.

Lastly, remember to keep your mailing list current.  This is a best practice in the world of internet marketing.  Look at the results of previous campaigns and weed out the addresses that generated hard bounces.  If the bounce rate is too high, the sending application can shut down a campaign before all messages are sent.  Likewise, ISPs can blacklist the sending IP address if too many bounces are received or a campaign is otherwise perceived as spammy.  That could negatively impact future campaigns and even other domains if they are sharing the same server.

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November 26, 2009

Strengthen Your SEO through Blogging

Filed under: SEO, Search Engine Optimization, Uncategorized — Tags: , , — Neal Lappe @ 10:00 am

A recent survey I read mentioned that more than a million blogs are launched each week and sadly about 95% die just as quickly.  The problem – the bloggers just aren’t committed to quality content on a continuous basis.  Those of us committed to effective internet marketing and seo know how powerful blogging is. 

Search engines look for good, quality, fresh content and when you optimize that content around a theme that you want to be found for, your blog becomes a powerful search engine optimization (seo) tool to get your website good visibility.  That’s a huge benefit over and above sharing good information.  Additionally, when search engine spiders see fresh content on a frequent basis, those spiders will increase the frequency they index your site.  While no one really knows the “secret sauce” – search engine algorithms that is – the frequency with which search engine spiders visit your site does play a role in your search engine visibility.   

Blogging is all about sharing your best stuff – its about offering your intellectual property to help others be successful.  But, don’t lose site of what good,quality content can do for your search engine rankings.  Share your best stuff and do it frequently.  Your personal brand and the visibility of your website will benefit.

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November 25, 2009

Web Analytics – Don’t Spend Money Without It

Filed under: SEO, Web Analytics — Tags: — Neal Lappe @ 9:25 pm

We all know the beauty of internet marketing is that you can measure everything right?  This is one of the reasons why the internet has become such a dominant marketing medium.  And of course the opportunities to spend money doing PPC or other search marketing activities are endless.  Unfortunately there are businesses out there spending their hard earned money and not getting any return from it.  I ran into just one of those cases a few days ago.

A business owner I was talking with was complaining about spending money doing PPC marketing and not getting any business from it.  I took a quick look at his website and quickly began to make some preliminary conclusions about why.  His website wasn’t very good.  So, we looked at his Google analytics data and found his bounce rate near 90%.  Bounce rate is defined as the % of visitors that come to the site and see one page, and then leave the site.  He had spent several hundreds of dollars in search marketing and at least 90% was wasted – with very little brand strengthening to boot.

Unfortunately there are endless businesses out there that have no clue about the power of Google Analytics, and how data can be used to improve your website design and internet marketing activities.

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November 20, 2009

Six Reasons Why You Shouldn't Measure SEO Success On Keyword Rankings

Filed under: SEO, Search engines — admin @ 5:42 pm

As data capturing tools advance and web analysts get smarter, the depth and breadth of search engine marketing becomes more complex while the potential for reward becomes greater. Website visits have long been regarded as the primary measure of website success, popularity, and influence. Likewise in the SEO world, keyword rankings have historically been a cornerstone for measuring search marketing success. Here are six reasons I believe this should no longer the case.

1) There’s no gold medal for showing in the top organic spots
Despite holding several top positions in search engines, Google or Yahoo or Bing have yet to send me my certificate and fancy gold medal for defeating all lesser sites that sit below me in the rankings. The reward is what happens on your site and it takes more than traffic volume to achieve that.

2) Just because you’re ranked in the top positions doesn’t mean anybody is searching for it
“AWESOME! I now rank number one in the search engine for ‘male Affenpinscher stylist Comstock Nebraska.’” Nicely done. Now tell me how many Affenpinscher dogs there are in Comstock Nebraska.

3) You SEO-stuffed your way to the top so your listing looks terrible and no one wants to click on it

abckeyword

Which one would you click?

4) The keyphrase you rank for and the relevance to your site are not in line

So you made it to the top of the search engine, but unfortunately, there is little to no overlap between the keyphrase and what you offer on your site.

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So while you get the click, it won’t accomplish anything for you in the end.

5) Personalization of search means different people see different numbers

Google serves up different results based on the searching habits of the searcher (provided they are logged in to Google). You may be thrilled your business ranks number one until you realize you’re on the 5th page when anyone else does the search.

6) Conversion rate isn’t necessarily higher the better you rank

It’s fitting to put this one at the end as it summarizes the previous points. Conversions are most influenced by the overlap of searcher relevance and website purpose/intent. The site that accomplishes this the best while also getting the traffic the winner. You don’t sell more because your ranked one position higher. You sell more because your website better meets the objectives of the searcher than your competitors.

My point is not that search engine visibility isn’t important. It’s VITALLY important to a successful online strategy. The point is we can not get carried away measuring success by only one variable, especially when it is as volatile and misleading as a search engine position. Rankings are simply a means to an end and another tool in the box. Spend the time meeting the objectives of those searching for your product through testing and data analysis – not trying to go from position 3 to position 1.

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