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May 24, 2009

Social Media Marketing – What's Your Niche?

Filed under: Internet Marketing, Social Media — Neal Lappe @ 7:01 pm

I read an article recently that stated 60% of US Fortune 500 companies will start an online social media campaign this year and half of them will fail at it.  If these “deep pockets” can’t figure it out, what about the thousands of small and medium sized businesses out there battling to develop an effective internet marketing program?  We have discussions with our clients all the time about how to capitalize on this social media explosion, and we advise them to think hard about their niche.

In social media you must have a niche – something you are known for and something important enough to the audience that they want to hear what you are saying.  I did a Twitter search recently as part of a client meeting and the entries some people put in Twitter – it’s like who cares!!!  However, if you have a niche or something you become known for and others are interested – now you are on your way to building your personal brand.

Now, do some hard thinking about what you are, what’s important to you, what good things your business can provide to the marketplace.  Make a short list and then do a Twitter search for these terms.  Go to www.search.twitter.com.  Type in some of the words you think people would use to describe your topics.  See what people are saying about your topic.  If there’s good activity and after reading some of the “tweets” you think you can make a positive contribution to the online conversations, then maybe you found your niche.

We all struggle with making the connection between helpful online conversations and how it helps your business.  Well first, don’t get “salesy”.  Just like at a networking event you have conversations and if there’s an opportunity to be helpful, you help.  It doesn’t mean you are constantly doing a sales pitch.  On the social networks it’s all about making a positive contribution to the conversation.  By doing so you build your personal credibility and brand, and that often translates to business.

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May 22, 2009

Twitter this … Twitter that – what's all this jargon about anyway?

Filed under: Internet Marketing, Social Media — Tags: — Neal Lappe @ 7:09 pm

If you feel like you are getting old and out of touch with all these new Web gadgets and thingamajigs … well join the club.  It gets over whelming sometimes how quickly technology changes.  One minute you are using Yahoo to search the “Internet” for “stuff”, the next you are being asked why you don’t have a Twitter account.  It just seems like so much of this technology stuff … the Web, Twitters, Facebooking … is all just a flash in the pan, and that ultimately the good old methods of grabbing clients through word of mouth will line your small business wallet with green again.  Unfortunately, it is a fact that NOT keeping up with technology in todays E-world could ultimately, if not end, critically affective your “Bricks-n-Mortar” business.

Believe it or not technologies like Twitter ARE the new  word of mouth.  New generations of buyers and clients consume these technologies like their lives depend on it.  Just about everyone out there now is, at the very least, thinking about buying what I like to call a “Pocket-Puter”.  These PP’s (iphones etc.) come with the Web readily available … and so the world is fast becoming Web centric.  There is no doubt the Web is our future whether we like it or not, from our fridge beeping at us while we walk down the isles of the super market, reminding us we need to buy milk, to the dog bowl Twittering at us that it needs a refill.

In some ways it is a little scary and depressing.  It can be hard migrating our business practices.  The good news though, is that if we DO decide to take a peak … to embrace these new things, we begin to realize some very fun and interesting means of ensuring our businesses push on into the next few decades, not just surviving but thriving by use of these new Web based technologies.

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Windows 7 Release Candidate

Filed under: Software — Tags: — Luke Sluder @ 7:05 pm

After the abysmal failure of Windows Vista in the business market, Microsoft is hoping to regain customer loyalties with the pending release of Windows 7.

In an attempt to jump-start some buzz about the Windows 7 release this holiday season, Microsoft is offering Windows 7 RC (build 7100) as a free download from Microsoft.com. Once you have registered and chosen your flavor (32-bit or 64-bit) you will be given a free serial number to activate your copy of Windows 7 RC. This serial number will be good for 1 full year! In March of 2010 your computer will shut down after 2 hours of use (you will receive a warning about this 2 weeks ahead of time). And in June of 2010 your computer will cease to boot without first purchasing a release copy of Windows 7 or reinstalling your older OS.

I myself have been using Windows 7 RC for a few weeks now and couldn’t be more pleased.

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May 16, 2009

Off-site Blog Hosting

Filed under: Internet Marketing, Social Media — Tags: , , — Chris Walke @ 7:15 pm

Most people know that blogs are a great way to help users keep informed about topics of interest, and at the same time drive qualified traffic to the website.  For this reason, search engines love blogs.  Blogs with new material posted on a frequent basis that is relevant to the website will encourage search engine spiders to index the parent website more frequently.  For many site owners, however, adding a blog can be a daunting prospect, particularly if their website is hosted with a provider with restrictive policies regarding new features.

It is usually advantageous from an SEO standpoint for add-on features such as blogs to be hosted at the same place as the main website.  This is also a convenience if configuration changes need to be made, since everything is in one place.  In some cases, however, it just is not possible for something like a blog to be hosted with a website.  We have clients who have very restrictive hosting environments where installing additional functionality isn’t allowed.  An example of this could be an eCommerce website that is closely tied into the client’s POS (point-of-sale) system.  This is great for the client from the standpoint of maintaining the product catalog, tracking sales and inventory levels, etc., but not so good when it comes time to add unsupported functionality.

A workable solution is to host the blog in a different hosting environment, and link to it appropriately from the main website.  The major search engines recognize this as acceptable practice.  For those comfortable with making DNS changes, this is a matter of creating a sub-domain such as blog.yourdomain.com, where “yourdomain.com” is the URl of the main website.  An A Record can be created in the DNS Zone that points this new sub-domain to the IP address of the server hosting the blog.  The nice thing is that to the end user, this separate hosting of the blog is completely transparent.  The blog is simply another navigation link on the website, and the fact that it is hosted separately really doesn’t matter.

I am writing this to help website owners realize they have options when it comes to having add-on functionality such as blogs installed on their website.  Even though your current hosting plan may not support the addition of a blog, it doesn’t mean it is impossible to get one.  In fact, adding a blog to almost any website is a relatively straightforward process, and the long term benefits can be significant.

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May 11, 2009

Websites: Don't Set it and Forget it

Filed under: Internet Marketing, Web Design — admin @ 7:16 pm

Don’t “set it and forget it” when it comes to making your website a part of the overall marketing plan for your business.  Search engines love fresh content, and so do your customers, so develop a regular schedule for updating content on your site.  Add articles or press releases about new products, new personnel, or just about any relevant information that that has a value to your customers.  It’s hard work to achieve and then keep high search engine rankings for your website.  With some scheduling and a little forethought, updating your website will become second nature, and you’ll reap the rewards.

Visitors will come back to your site if you continue to offer good information—that’s one reason blogs have become so popular.  Blogs provide a means for an easy update, and if a blog is well-read, then meaningful feedback can be virtually instantaneous.  Blogs are a great way to stay in touch with customers.  Blogs also add value as a kind of poor man’s SEO, and should be included as part of a comprehensive internet marketing plan.

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May 10, 2009

Using Social Media and Networks to Support a Cause

Filed under: Social Media — Chris Leone @ 7:18 pm

One of the brightest minds on new media, Clay Shirky, described social networks as having “the power to organize without organizations.” So what does that mean? Organize what exactly? Organize groups, common interests, a cause, or a community without requiring a formal institution or organization.

I’ve spent the last week or so doing exactly this for a cause I deeply believe in.

Story of Prop 10.

Winter Guard International, or WGI, is considered the Sport of the Arts because it brings music to life through performance in a competitive format. Ensembles put together eight minute shows in a space smaller than 60′ x 90′ feet. The competitive season runs from late winter into early Spring. There are two sections of WGI – the color guard side (rifles, flags, sabres etc) and the percussion side (drumline and front ensemble). They are both under the umbrella of WGI but compete separately. Ten years ago, a proposal passed on the color guard side to remove the age limit for the highest level class. In the percussion circuit, however, the rule remains intact and members are not allowed to perform after they turn 23 years old.

I was mostly in agreement with the age rule while I performed. I supported the idea that members needed to move on with their lives. However after I began my career with WSI, I soon began to realize I could work and also march (if there was no age limit). This is when I decided something needed to change.

I worked closely with Craig Dunn, the director of the current WGI world champion ensemble Rhythm X, to write and submit a proposal to remove the age limit for the top class in the percussion circuit, just the same as the color guard side of the activity. Upon learning that I would not be able to present the proposal myself as I am not a member of the Advisory Board for WGI, I turned to social media and networks to build a grassroots campaign in support of the proposal.

The first step was to create a Facebook page for all those in favor of the proposal. By having people join, we could somewhat quantify the support of the proposal within the community. Next, we took advantage of our existing networks and invited every drummer friend we had into the group and encouraged them to do the same. In parallel with building support within our existing Facebook network, we promoted the proposal by posting it and a link to the group on our personal blogs, one of which already gets considerable traffic. Next, and most importantly, we went into the trenches. By this I mean we went to every marching related social network or site and began contributing to the community and discussion. Let me clarify, we did NOT go out and start new threads asking people to join the group. In fact, in every case someone else already had done that. All we did was jump into the conversation, answering questions and contributing to the back and forth debate as to whether or not the passing of the proposal would be good for the activity.

In less than a week, the Facebook group accumulated 1355 members. Meanwhile, this proposal has become one of the most talked about ever in the online space. Never before in WGI have people gathered in quite this way to unify a voice of support. And it was all done leveraging the power of social networks.

In less than a week, the advisory board will meet to vote on this and nine other proposals. Whether or not our proposal passes, we can all take comfort in that our voice was heard.

The key initiatives that made our grass roots campaign a success up to this point are seen time and time again when applied to political campaigns or even businesses.

1) You need to create good stuff – something that appeals to or gives value to your audience. In this example, it was the proposal itself.
2) Take advantage of your existing networks. You have them for a reason. USE THEM.
3) Promote your content across platforms you CONTROL – i.e. don’t keep it a secret and bury it on the back page of your site. Make it VISIBLE
4) GET IN THE TRENCHES. If you want to play ball, you need to suit up and get dirty. Go to your market and ENGAGE THEM. If you go out to online channels simply to promote your idea or site, you will come across like a used car salesmen. ENGAGE the naysayers and offer smart, valuable input.

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